Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

Select Settings

Select Network & Internet / Wireless & networks

Select Mobile network

Scroll to SIM 1 or SIM 2 and select Access Point Name

Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select Reset to default

Your phone will reset to default Internet and MMS settings

Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Select the Menu button and select New APN

Note: The Menu button may be placed elsewhere on your screen or your device.

Enter Internet information

Scroll down and enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Select OK

If you cannot see this screen, continue to the next step.

Select the Menu button and select Save

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Internet access point

Your phone has now been set up to Internet.