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Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Select Apps

Select Apps
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Select Settings

Select Settings
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Select Mobile data

Select Mobile data
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Select Access point names

Select Access point names
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Select the Menu button

Select the Menu button
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Select Reset to default

Select Reset to default
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Select OK

Select OK
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Your phone will reset to default Internet and MMS settings.

Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Your phone will reset to default Internet and MMS settings.
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If you see a list of operators, select Public

If you see a list of operators, select Public

Public

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Select Access point names

Select Access point names
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Select New APN

Select New APN
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Enter Internet information

Enter Internet information

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Scroll down and enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Scroll down and enter Internet information

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Select the Menu button

Select the Menu button
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Select Save

Select Save
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Select the Internet access point

Your phone has now been set up to Internet.

Select the Internet access point

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Set up Internet

HTC Android

Please select your country and operator below to see Device Guides for your operator.

Please note: Your operator does not offer Device Guides.

Some phones, tablets, guides, settings and other features will be unvavailable or incorrect.