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Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 10 in this guide, if you want to copy your contacts from the SIM card. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Select Settings

Select Settings
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Scroll to and select Passwords and accounts

Scroll to and select Passwords and accounts
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Select your Google account

Select your Google account
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Select Account sync

Select Account sync
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Make sure Contacts is selected

Make sure Contacts is selected
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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Sync now

Select Sync now
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Your contacts from Google will now be synced to your phone

Your contacts from Google will now be synced to your phone
10

To copy your contacts from the SIM card, return to the Home screen and swipe up

To copy your contacts from the SIM card, return to the Home screen and swipe up
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Select Contacts

Select Contacts
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Select Organise

Select Organise
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Scroll to and select Manage SIM

Scroll to and select Manage SIM
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Select the v button

Select the v button
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Select your Google account

Select your Google account
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Select Import

Select Import
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Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.
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Import contacts

HTC Android

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