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Before you start

This guide will show you how to set up MMS on your phone either by resetting your phone to default MMS settings or by setting up MMS manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Select Apps

Select Apps
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Scroll to and select Settings

Scroll to and select Settings
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Select More...

Select More...
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Select Mobile networks

Select Mobile networks
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Select Access Point Names

Select Access Point Names
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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Reset to default

Select Reset to default
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Your phone will reset to default Internet and MMS settings

MMS problems should be solved at this point. Please continue the guide if you still cannot send/receive MMS.

Your phone will reset to default Internet and MMS settings
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If your screen looks like this, select the Menu button and select New APN

Note: The Menu button may be placed elsewhere on your screen or your device.

If your screen looks like this, select the Menu button and select New APN
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If your screen looks like this, select the New APN button

If your screen looks like this, select the New APN button
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Enter MMS information

Enter MMS information

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Select APN type

Select APN type
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Check the mms checkbox and select OK

Check the mms checkbox and select OK
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Scroll down and enter MMS information

Note: Only the values that are highlighted in yellow should be changed.

Scroll down and enter MMS information

16

Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Save

Select Save
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Your phone has now been set up to MMS

Your phone has now been set up to MMS

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Set up MMS

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