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1

Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 10 in this guide, if you want to copy your contacts from the SIM card. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

2

Select Settings

Select Settings
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Scroll to and select Users & accounts

Scroll to and select Users & accounts
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Select Google

Select Google
5

Select Account sync

If you cannot find Account sync, continue to the next step.

Select Account sync
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Make sure Sync Contacts is selected

Make sure Sync Contacts is selected
7

Select Sync now

If you cannot find Sync now, continue to the next step.

Select Sync now
8

Select the Menu button and select Sync now

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button and select Sync now
9

Your contacts from Google will now be synced to your smartphone

Your contacts from Google will now be synced to your smartphone
10

To copy your contacts from the SIM card, return to the Home screen and select Contacts

To copy your contacts from the SIM card, return to the Home screen and select Contacts
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Select More

Select More
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Select Import/Export

Select Import/Export
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Select Import from SIM

Select Import from SIM
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Check the Select all checkbox

Check the Select all checkbox
15

Select Import

Select Import
16

Select your Google account

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Select your Google account
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