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Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 10 in this guide, if you want to copy your contacts from the SIM card.

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Swipe left

Swipe left
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Select Settings

Select Settings
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Scroll to and select Accounts

Scroll to and select Accounts
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Select your Google account

Select your Google account
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Select Account sync

Select Account sync
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Make sure Contacts is selected and select the Menu button

Make sure Contacts is selected and select the Menu button
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Select Sync now

Select Sync now
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Your contacts from Google will now be synced to your Vivo

Your contacts from Google will now be synced to your Vivo
10

To copy your contacts from the SIM card, return to the Home screen and swipe up

To copy your contacts from the SIM card, return to the Home screen and swipe up
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Select Contacts

Select Contacts
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Select the Menu button

Select the Menu button
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Select Contact settings

Select Contact settings
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Select Copy contacts

Select Copy contacts
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Select Copy from SIM

Select Copy from SIM
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Check the Select all checkbox

Check the Select all checkbox
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Select Copy

Select Copy
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Select your Google account

Select your Google account
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Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.
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