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Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Swipe left

Swipe left
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Select Settings

Select Settings
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Select Dual SIM and mobile network

Select Dual SIM and mobile network
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Select SIM1 or SIM2

Select SIM1 or SIM2
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Select Access point name

Select Access point name
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Select Reset to default

Select Reset to default
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Select Reset access points

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Select Reset access points
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Select New APN

Select New APN
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Enter Internet information

Enter Internet information

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web

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Scroll down and enter Internet Information. Select Save

Scroll down and enter Internet Information. Select Save

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Select the Internet access point

Your phone has now been set up to Internet.

Select the Internet access point

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