antenna search
1

Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 8 in this guide, if you want to copy your contacts from the SIM card. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

2

Select Settings

Select Settings
3

Scroll to and select Users & accounts

Scroll to and select Users & accounts
4

Select Google

Select Google
5

Make sure Sync Contacts is selected

Make sure Sync Contacts is selected
6

Select Sync now

Select Sync now
7

Your contacts from Google will now be synced to your smartphone

Your contacts from Google will now be synced to your smartphone
8

To copy your contacts from the SIM card, return to the Home screen and swipe left

To copy your contacts from the SIM card, return to the Home screen and swipe left
9

Select Tools

Select Tools
10

Select Contacts

Select Contacts
11

Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
12

Select Settings

Select Settings
13

Select Import/Export

Select Import/Export
14

Select Import from SIM

Select Import from SIM
15

Check the Select all checkbox

Check the Select all checkbox
16

Select Import

Select Import
17

Select your Google account

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Select your Google account
To Top