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Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 11 in this guide, if you want to copy your contacts from the SIM card.

2

Swipe up

Swipe up
3

Select Settings

Select Settings
4

Scroll to and select Cloud and accounts

Scroll to and select Cloud and accounts
5

Select Accounts

Select Accounts
6

Select Google

Select Google
7

Make sure Sync Contacts is selected

Make sure Sync Contacts is selected
8

Select the Menu button

Select the Menu button
9

Select Sync now

Select Sync now
10

Your contacts from Google will now be synced to your Galaxy

Your contacts from Google will now be synced to your Galaxy
11

To copy your contacts from the SIM card, return to the Home screen and swipe up

To copy your contacts from the SIM card, return to the Home screen and swipe up
12

Select Contacts

Select Contacts
13

Select the Menu button

Select the Menu button
14

Select Manage contacts

Select Manage contacts
15

Select Import/Export contacts

Select Import/Export contacts
16

Select IMPORT

Select IMPORT
17

Select SIM 1

Select SIM 1
18

Check the All checkbox

Check the All checkbox
19

Select DONE

Select DONE
20

Select Google

Select Google
21

Select IMPORT

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Select IMPORT
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Import contacts

Samsung Galaxy J5 Pro (2017)

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